What We Do

Training & Professional Development for Transit Staff

All of The Kennedy Center Mobility Services Training is customized to the needs of your transit district. Fees for training are based on class size and duration of training.

Our CTAA PASS certified trainers offer a variety of customized driver and transit personnel training on a variety of topics including:

  • Sensitivity to individuals with disabilities
  • Passenger assistance techniques
  • Communication
  • Wheelchair lift and securement
  • Defensive driving
  • Bloodborne pathogens
  • ADA law requirements

We have provided driver training at the following transit agencies:

North East Transportation Co. Inc., Waterbury, CT
North West Transit District, Torrington, CT
Housatonic Area Regional Transit District, Danbury, CT
Veolia Transportation, Inc. for Greater Bridgeport Transit
Connecticut Association for Community Transportation

Consultation and Project Implementation
The Kennedy Center is available to provide consultation and assistance with starting a travel training program. Our services range from helping transit and human service agencies develop a travel training program, by sharing our 20 years of expertise, to operating a travel training program for a transit district.

We have provided these services to:

Massachusetts Bay Transit Authority (MBTA) 1997-2005
Travel train RIDE registered users in the greater Boston area to transition from paratransit to buses, subways, and ferries.

New York City Transit (MTA) 1999-2004
Travel train Access-A-Ride registered users in all five boroughs to transition from paratransit to fixed route services.

NJTRANSIT (New Jersey Transit) 2004-2006
Project management to a local human service agency selected by NJTRANSIT to establish and implement a pilot travel training program for a 14 town region. Consultation included: staff training; curriculum development; quality review and assurance; data management and tracking.

Public Transit 101 is a two-hour workshop designed to teach human service professionals, people with disabilities, and other constituencies who could benefit from being knowledgeable about community transportation options how to use local buses and trains.

This workshop has been offered by The Kennedy Center in partnership with public transit providers, workforce development boards, and transportation advocacy groups such as the Connecticut Association for Community Transportation since 2003.

Workshops are free and open to the public. To find out if Public Transit 101 is offered in your town, contact The Kennedy Center Director of Mobility Services at (203) 365-8522 Ext. 265 or email.